The role
An exciting opportunity for an experienced Property Manager to join our lettings team in Chelsea.

Responsibilities
•Manage an allocated portfolio of properties, providing efficient and accurate administrative and day to day management 
•Keeping fully compliant with up to date lettings legislation and best practice procedures referring to Team Manager as necessary
•Acting as central contact for landlords, tenants and S&P team members during active tenancies 
•Providing excellent customer service to landlords, tenants and internal team members within S&P
•Checking all invoices and authorising for payment within 48 hours of receipt in the office
•Managing supplier statements to ensure payment is made promptly 
•Performing property visits using Inventory Base software during active Tenancies 
•Sending visit reports to landlords and managing issues resulting from the visit
•Ensuring both Landlord and Tenant comply with statutory and contractual obligations as per the tenancy agreement
•Negotiating tenancy renewals and producing memorandum of agreements for signature if required
•Accepting and confirming correct notices have been served by both Landlord and Tenant
•Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
•Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
•Ensuring the inventory report is kept up to date during the tenancy with any amendments to the property captured 
•Arranging inventory checkouts and communicate to both Landlord and Tenant. 
•Dealing with all associated administration to agree with both parties proposed deposit deductions and deposit return
•Raising and submiting TDS paperwork within reasonable time frame to not exceed the three month deadline when a dispute has arisen
•Organising gas safety records and electrical certificates and ensuring smoke and carbon monoxide alarms are installed following all legislation 
•Organising and following up any insurance claim on behalf of the Landlord where necessary
•Dealing with tenant and client queries regarding property matters   
•Consulting and update Team Manager and Lettings Office Head where necessary
•When required, welcoming visitors and dealing with as appropriate
•Attending Lettings and team meetings 
•Notifying Team Manager of any potential property issues
•Supporting and assist the team on the daily running of another portfolio in the absence of other team members
•Maintaining paperless filing system – ensuring accurate and up to date.
•Keeping databases up to date including CRM and Reapit  
•Proactively maintaining own legal knowledge and comply with all Lettings legislation 
•Actively assist wherever possible with training of less experienced team members, helping to ensure everyone is  implementing correct processes
•Undertake a proactive mind-set with regards to all tasks to ensure all Clients, not only within your own portfolio, are receiving an outstanding service level
•Seek out to assist the team & manager(s) when you are not busy
•Undertaking audits & projects for the team, not necessarily relating directly to your portfolio
•Consider and put forward new ideas to streamline processes for the department
•Ensuring the necessary processes and procedures are in place to support compliance
•Ensuring accurate data entry and any missing data is obtained and incorrect data corrected

Person specification
Qualifications:
•Educated to GCSE level or equivalent as a minimum

Experience
•Experience within a similar role 
•A smart appearance and professional approach is essential
•Excellent communication skills
•Customer-focused with commitment to maintaining excellent service standards at all times
•Team Player 
•Must possess a composed manner in order to be able to work under pressure and problem solving 
•Organised and systematic – ability to prioritise workloads
•Ability to meet deadlines 
•An understanding of confidentiality issues and the use of discretion
•Accuracy and attention to detail
•Specified processes and routines, work to a fast paced environment
•Good working knowledge of IT systems and user knowledge of Aspasia a bonus
We are proud to offer award-winning benefits to support and reward our employees:
  • Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt & Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

Are you looking for a new opportunity?  

We are recruiting for a Sales Negotiator to join our Chelmsford office on a part / full time basis covering a maternity contract.  

The successful individual would be joining an established and ambitious team who are constantly working towards taking control of the market share in the area.  

At Strutt & Parker we offer genuine career progression and a chance to excel at the top end of the property industry. 

Responsibilities

  • Meet with clients and assess their particular needs
  • Register and manage applicants
  • Conduct occasional market appraisals
  • Arrange and attend viewings around homes
  • Provide regular feedback and contact to our clients
  • Canvass for new business opportunities
  • Have a good understanding of current industry standards and regulations and be able to speak knowledgably to clients and applicants

Person specification

Key Skills

  • Excellent negotiating skills and rapport building skills 
  • Possess a composed manner in order to be able to work under pressure
  • Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
  • Confident manner with clients and the team
  • An understanding of confidentiality issues and the use of discretion

Experience

  • Proficient in the use of Word, Excel & PowerPoint
  • Previous experience of working to deadlines

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Business Analyst

Location:  Belfast-Hybrid

Hours:  Permanent-Full Time

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.   

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.  

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.  

The Role:

To gather requirements, analyse, document, and propose solutions for large and/or complex business areas including workflow and functional specifications. To assist in the preparation of user and system test plans

Key Responsibilities:        

  • Collect, understand, and transmit the business requirements following the MoSCoW methodology for the project or the Demand Management (DM), and translate these into functional specifications and detailed test plans.
  • Act as the interface between the business, internal Development Team and third parties dependant on the systems that need to be changed.
  • Analyse the requirements and ensure that the business implications for all areas have been considered, challenging the originator as required.
  • Analyse and document business processes. Report progress, on a regular basis, to Business owner / Applications Development and Support Manager.
  • Dependant on business requirement / size of change act as the IT representative on companywide projects.
  • Produce weekly status report and provide these to the Applications Development and Support Manager for projects/Request for Service work assigned to you.
  • For all agreed projects and Request for Service produce System Test deliverables that covers the following to agreed timescales and quality:
  • Provide documented proof of test results for business sign off.

Skills & Attributes: 

  • Good communication skills
  • Skills in TFS or Jira
  • Ticket Management
  • Ability to liaise and influence all levels of management, and work with other departments.
  • Agile methodologies
  • Ability to make an informed decision based on the information available.
  • Ability to prioritise and execute tasks in a high-pressure environment and make sound decisions in emergency situations, particularly surrounding security.

Could this be you? 

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most. 

What’s in it for you? 

As well as working for a Top Employer UK 2023 and being part of a team that changes customer’s lives, there are some excellent benefits too including – a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy.  There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.  There are also monthly awards with plenty of opportunities to win vouchers and prizes.  Learn more about what it means to be part of the BNP Paribas Personal Finance team here: BNP Paribas Personal Finance UK – YouTube or click here to learn more about careers at BNP Paribas Personal Finance: Careers (bnpparibas-pf.co.uk).

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. 

The Role
We are looking for an enthusiastic, confident and conscientious individual to join an ambitious South East and Greater London Office Agency team as a Graduate up to Senior Surveyor. The role presents an opportunity for the individual to work within a dynamic and vibrant office environment, alongside a well-established and experienced team, assisting with the marketing and leasing of an enviable book of business. Whilst a majority on time will be spent working for Landlord’s there will be an opportunity to undertake acquisitions on behalf of tenants. 
 
The candidate will be expected to develop a thorough understanding of the South East and Greater London Office market and day-to-day will cover a broad range of activities such as undertaking building inspections, preparing for and attending client meetings, preparing marketing material and generally assisting the Directors with the functions of the Team.

Roles and Responsibilities

Undertaking building inspections and presentations.
Preparing for (and attending) client meetings.
Actively monitor and respond to tenant and agent enquiries.
Actively market properties and report to clients with regular updates.
Prepare schedules of active demand, and available supply and recent transactions.
Liaise external data companies, online portals and in-house marketing team to ensure online portals are up to date.
Negotiating heads of terms and liaising with client and solicitors once under offer
Assisting COT with onboarding of clients and counter parties. 
Collate various types of data, maintain databases and in some cases data analysis.
Assist with team administrative tasks and systems.
Assist with the preparation of marketing material.
Network with leasing agents to gain market intel and develop relationships.
Keep up to date with market trends and activity and report to team/ clients.
Promote and raise the profile of the leasing team both externally and internally.
Liaise with counterparts in other key departments to cross-sell ideas and information.
Be capable of working independently but with guidance where required.
Demonstrate a broad knowledge of the principles and practices of commercial real estate.
 
Person specification
Essential qualifications
Educated to degree level
MRICS
 
Essential experience
Demonstrable record of delivery in the UK Real Estate market, with a transaction background and track record of deals/contributing to deals in the market place
Previous experience and evidence of enhancing performance through growth and profitability
Developing market profile as a business generator
Strong communication skills
 
We are proud to offer award-winning benefits to support and reward our employees:
 * Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

* Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Head of FP&A

Swindon – Hybrid

We’re Arval, part of BNP Paribas – we’re proud to be a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

Following a recent internal promotion, we’re seeking our next Head of Financial Planning & Analysis. Reporting to the Chief Financial Officer, this is a highly visible role within the UK and beyond where you’ll work closely with the UK Executive team and other senior stakeholders. You’ll build a deep understanding of how we create and deliver commercial opportunities, providing expertise and insight to key conversations about our business plans and strategic direction.

Some of your key responsibilities will include:

  • Ensuring we optimise our financial results through integrated financial planning, taking into consideration external market trends, business strategy, and regulatory requirements
  • Owning key financial tools and systems, identifying opportunities to use automation, standardisation, and performance analysis to drive efficiency
  • Nurturing strong relationships within the wider finance team, the UK Executive team and Group finance
  • Presenting budgets, forecasts, and results, tailoring your approach for different audiences to provide valuable insights and help stakeholders understand business priorities

Why Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. 

What we’re looking for

You’re a knowledgeable and forward-thinking senior finance professional, with a strong understanding of financial planning and analysis, and experience of managing finance professionals in a corporate environment. It’s highly likely you’ll have worked in a large corporate business within a regulated industry such as banking or financial services, and understand the complexities, challenges, and opportunities this brings.

You’ll also be able to demonstrate:

  • Relevant professional qualifications such as CIMA/ACCA/ACA or demonstrable experience leading an FP&A team within a large, complex corporate business
  • A focus on detail – and an understanding of the importance of accuracy and good governance and controls
  • High levels of curiosity and a natural desire to understand the ‘why’ behind the numbers
  • Strong prioritisation and collaboration skills, and the ability to judge when a more hands-on approach is required

The package

We offer a basic starting salary of up to £95,000 depending on experience, plus a bonus of up to £15,000. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £6,500 per annum
  • Comprehensive family private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

  • Telephone interview with our Talent Acquisition team
  • 2-stage interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch. 

The Role
The Valuation Business Line is a key strength in the Edinburgh office. The role of the Administrator is to provide senior support to the Valuation team of four, undertaking predominantly commercial valuation engagements for a range of banking and corporate owner clients. This position offers hybrid remote working with flexibility to work from home once you are established the role. 
Responsibilities
•Setting up valuation files for a variety of property types including undertaking Land Registry and Planning searches (training provided)
•Generating Ordnance survey extracts to identify property boundaries (training provided)
•Typing, preparation and formatting of valuation reports
•Occasional audio typing from dictation
•Copying, collating and binding reports and appendices
•Typing general correspondence
•Maintaining files and job records
•Raising invoices and managing invoice records
•Managing a central email inbox for fee proposals at a UK level
•Arranging some travel
•Preparing expenses claim forms for the team
•Identifying and arranging IT requirements for new starters and Graduates in the team
•Booking meeting rooms and arranging catering for meetings/client entertaining
•Covering for administrative support in other teams when required
•Manage workloads in conjunction with the other team secretary to ensure that all work is processed efficiently and on time
Person specification
Qualifications
•Educated to A level standard or equivalent
Experience & skill set 
•Previous experience in Property would be preferable, particularly within Valuation 
•Must possess a composed manner in order to be able to work under pressure
•Manage and prioritise workloads to meet deadlines
•Awareness of Document Management Systems, CRM Databases and Microsoft Package and willingness to learn operational skills for these systems
•Accuracy and attention to detail is key
•Able to work in a team environment
•Once fully established, flexibility to work remotely one or two days per week
We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Head of Asset Risk & Valuation

Swindon – Hybrid

We’re Arval, part of BNP Paribas – we’re proud to be a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

With the automotive and vehicle leasing industries going through an unprecedented period of change, being able to accurately value our fleet, and forecast used vehicle prices is more important than ever. Reporting to the CFO, you’ll lead our Asset Valuation and Used Vehicle Income teams, ensuring we effectively balance asset risk, commercial opportunity and customer outcomes.

Some of your key responsibilities will include:

  • Strategic leadership of Asset Valuation and Used Vehicle Income teams
  • Leading and supporting a team of experts, ensuring we adopt a cohesive and agile approach to setting residual values, valuation modelling, used car income reporting and forecasting
  • Developing effective relationships with key stakeholders, and acting as trusted advisor and technical expert on Asset Valuation and financial modelling
  • Building trust and strong working relationships with group functions, including Corporate Asset Valuation in Paris
  • Working closely with OEM partners to support key new vehicle launches

Why Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. 

What we’re looking for

You have a deep understanding of asset valuation and forecasting methodologies, backed up by strong knowledge of statistical analysis and financial modelling. You’re also comfortable operating in a leadership role that requires regular interactions with Executive level stakeholders both locally and within group headquarters.

You’ll also be able to demonstrate:

  • Strong presenting and storytelling skills, with the ability to distil complex concepts for different audiences
  • High levels of commercial acumen, coupled with a keen interest in automotive and leasing industry trends, and the political, and economic factors that drive them
  • Capable of navigating a global corporate business structure with multiple stakeholders
  • Highly self-motivated, and a desire to drive your department’s agenda forward

The package

We offer a basic starting salary of up to £95,000 depending on experience, plus a bonus of up to £15,000. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £6,500 per annum
  • Comprehensive family private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

  • Telephone interview with our Talent Acquisition team
  • 2-stage interview process comprised of a standard interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch. 

The role

An exciting opportunity for an experienced Director to join our successful Estate Agency team in Inverness. This opportunity would suit a self-starting, highly motivated, individual seeking a career challenging opportunity.

Responsibilities

•    Achieve personal financial targets and budget, maximise gross profit 

•    Manage the team and ensure set objectives are set and met

•    Generate and Conduct market appraisals ensuring a strong instruction ratio

•    Ensure KYC and client onboarding standards are met 

•    Ensure delivery of timely and high quality advice and transactions to clients 

•    Arrange and attend viewings to generate offers on office stock 

•    Be responsible for negotiating between client and applicants to convert offers to deals 

•    Progress offers to exchanges by ensuring close communication with all parties and solicitors

•    Responsible (sometimes jointly) for successful delivery of all assignments in area of expertise

•    High profile ambassador for Strutt and Parker / BNP Paribas Real Estate in area of expertise

•    Has external recognition and is influential in the market

•    Undertake business planning activities in line with the company’s aims

•    Bill regularly and collect fees as quickly as possible 

•    Accurately forecast fees for the office when required to do so

•    Assist in developing initiatives to improve revenue and profitability

•    An understanding of confidentiality issues and the use of discretion

Person specification

Qualifications:

•    Educated to GCSE level or equivalent as a minimum

•    Must hold a full, valid driving licence

Experience

•    Excellent client facing skills 

•    Significant track record within the local residential sector with a broad cross section of clients

•    Proven fee earner

•    Self starter and can work with little supervision and, where appropriate, under pressure

•    Demonstrate a knowledge of the market which you operate within

•    Experienced manager of small to medium size teams 

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The department and role

Working for an Associate Director managing and assisting with the management of a variety of properties.  

This is an opportunity for the individual to take immediate responsibility and ownership of managing a number of buildings and assisting with account management. This is a first-rate prospect for a confident enthusiastic individual. In addition, with the prospects of an expanding client base, the individual will be tasked with achieving objectives set out in the department’s business plan.

Key Deliverables

•    Carrying out property onboarding tasks to transfer properties to the clients portfolio  and management of costs for the Hubs project to include management of the Hubs forecasts

•    Ensure the clients pipeline of property transfers and Hubs projects are delivered to the agreed KPI’s

•    Visit sites within the portfolio to carry out both internal and external inspection of the premises

•    To review, record and provide recommendations on lease management , L&T services, client service delivery 

•    To have ownership of the critical dates and flagging risks to the client when on boarding a property

•    Prepare and complete standard occupational agreements  and any other documentation required to on-board a property to the clients portfolio

•    Providing advice on project delivery as appropriate and provision of additional services as required

•    Identify all income and costs across the portfolio and support the forecasting team to provide accurate forecasts for the portfolio

•    Ensure database maintenance is up to date using the agreed change notes process

•    To provide any necessary support to other team members as reasonably requested

•    Providing high quality Property Management services to your clients and Director

•    Management of Lease / Tenancy Schedules

•    Liaising with clients, their solicitors and tenants on a daily basis

•    Instructing and liaising with facilities managers, and building surveyors, and contractors over minor repairs, and planned maintenance programmes

•    Preparing reports for, and attending, client meetings

•    Undertaking regular service charge expenditure monitoring and reporting

•    Management of income arrears and recovery, invoice approvals, setting up new properties, completing Change Notes, updating the Helpdesk and Tramps.

•    Attendance at team and department meetings.

Person specification

Qualifications

•    RICS Qualified or equivalent work experience

•    Use of TRAMPS or Horizon accounting packages

Essential qualifications & experience

•    Proven experience within a commercial property management department of similar, specifically with a client facing background

•    Managing Lease events, rent reviews and expiries

•    Dealing with tenant applications and making appropriate recommendations

•    Sound Landlord and Tenant knowledge

•    Property Management Accounting knowledge – statements of account, service charges, arrears recovery

•    Good working knowledge of Microsoft Excel, Word and Outlook

Key Skills / Competencies

•    Excellent written and verbal communication, with a high level of attention to detail

•    Proactive “can do” approach

•    Team worker

•    Client facing and committed

•    Confident in ability to work autonomously

•    Excellent time management, organisational and presentational skills

•    Professional and presentable

•    Enthusiastic, reliable, flexible and friendly

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The department and role

Working for a Senior Director/Director managing and assisting with the management of a variety of properties.  

This is an opportunity for the individual to take immediate responsibility and ownership of managing a number of buildings and assisting with account management. This is a first-rate prospect for a confident enthusiastic individual. In addition, with the prospects of an expanding client base, the individual will be tasked with achieving objectives set out in the department’s business plan.

Key Deliverables

•    Carrying out property onboarding tasks to transfer properties to the clients portfolio  and management of costs for the Hubs project to include management of the Hubs forecasts

•    Ensure the clients pipeline of property transfers and Hubs projects are delivered to the agreed KPI’s

•    Visit sites within the portfolio to carry out both internal and external inspection of the premises

•    To review, record and provide recommendations on lease management , L&T services, client service delivery 

•    To have ownership of the critical dates and flagging risks to the client when on boarding a property

•    Prepare and complete standard occupational agreements  and any other documentation required to on-board a property to the clients portfolio

•    Providing advice on project delivery as appropriate and provision of additional services as required

•    Identify all income and costs across the portfolio and support the forecasting team to provide accurate forecasts for the portfolio

•    Ensure database maintenance is up to date using the agreed change notes process

•    To provide any necessary support to other team members as reasonably requested

•    Providing high quality Property Management services to your clients and Director

•    Management of Lease / Tenancy Schedules

•    Liaising with clients, their solicitors and tenants on a daily basis

•    Instructing and liaising with facilities managers, and building surveyors, and contractors over minor repairs, and planned maintenance programmes

•    Preparing reports for, and attending, client meetings

•    Undertaking regular service charge expenditure monitoring and reporting

•    Management of income arrears and recovery, invoice approvals, setting up new properties, completing Change Notes, updating the Helpdesk and Tramps.

•    Attendance at team and department meetings.

Person specification

Qualifications

•    RICS Qualified or equivalent work experience

•    Use of TRAMPS or Horizon accounting packages

Essential qualifications & experience

•    Proven experience within a commercial property management department of similar, specifically with a client facing background

•    Managing Lease events, rent reviews and expiries

•    Dealing with tenant applications and making appropriate recommendations

•    Sound Landlord and Tenant knowledge

•    Property Management Accounting knowledge – statements of account, service charges, arrears recovery

•    Good working knowledge of Microsoft Excel, Word and Outlook

Key Skills / Competencies

•    Excellent written and verbal communication, with a high level of attention to detail

•    Proactive “can do” approach

•    Team worker

•    Client facing and committed

•    Confident in ability to work autonomously

•    Excellent time management, organisational and presentational skills

•    Professional and presentable

•    Enthusiastic, reliable, flexible and friendly

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.